Colton Seale
“Interrogating terrorists in war zones taught me how to talk to anyone.”
One of the most stressful situations we face in life is knowing that we have to have difficult conversation with someone. Our tendency is to delay or avoid these situations and problems worsen, misunderstandings deepen, and progress stalls. When we finally get to it, we don’t gain the information we need, we fail to understand root causes of problems, and we make decisions based on partial and partially accurate information.
In his talks, Colton provides the essential elements of building and maintaining rapport in any situation, so you can approach even the most stressful conversations with confidence and adeptly manage uncertainty and unpredictability.
Check out Colton’s speaker video.
Colton’s Talks
What is Rapport? Really, What is it?
All interviewers have been taught that rapport is the key to gaining information from someone…yet few can actually define it. It’s never been made clear what rapport really is. And that frustrated me so I spent more than a decade working with researchers around the world to actually understand the elements of rapport. And I implemented this talking to terrorists around the world, gaining their trust and cooperation. And I will share the exact same secrets with you.
Difficult Conversations
As leaders and managers we’ve all been taught how to handle those difficult workplace situations and conversations. Yet, much of what we have learned is wrong. Rather than mitigating the situation, these methods exacerbate them in the long run. They create resistance and uncertainty. I spent my FBI career having difficult conversations and studying the science behind those, and I will bring you to a place where you can have those conversations with confidence and produce optimal outcomes.
Interviewers Mindset: Moving to Root Causes
As interviewers, often we feel our role is push hard toward that piece of information we most want, or a confession. But this mindset often backfires, creating resistance and leaving significant amounts of intelligence uncollected. An interviewer’s mindset is one that generates trust, effectively navigates resistance, and seeks to move below the surface to understand context and root causes. I provide my fully research-backed BASE Model of Rapport™ to change the way you think about rapport and interpersonal communication.
Kettering Success Coordinator
“You hit a "first inning" home run! When can we get you back in the line-up?”
American Society for Industrial Security (ASIS) Coordinator
“This was fantastic today! WOW. Great attendance, good participation, new voices - all great things. A homerun, for sure!”
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